英文简历模板24(客户服务代表)
来源:中国教育在线 时间:2014-11-12
核心提示: CUSTOMER SERVICE REPRESENTATIVE(Sales)
CUSTOMER SERVICE REPRESENTATIVE(Sales)
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Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
SUMMARY OF QUALIFICATIONS
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Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
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Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.
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Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
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Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.
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Exceptional communication/interpersonal and organizational skills.
EXPERIENCE
1989-Present OXBRIDGE,INC.
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Interface with merchandising personnel,at all levels,and provide technical information on company products and services.
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Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.
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Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.
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Coordinate delivery schedules and monitor delivery personnel.
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Organize promotional demonstration activities for home and Hew York marketing office.
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Respond to and resolve customer complaints.
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Manage office operations and produce correspondence.
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Control stock and conduct purchasing procedures.
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Assist sales department in establishing client base/sales territories.
EDUCATION
1993-Present PROPHET JUNIOR COLLEGE
Associate Degree Program
Computer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.
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